© Columbia University Press
Paper, 254 pages,
ISBN: 978-0-231-12971-8
$29.50
May, 2003
Cloth, 254 pages,
ISBN: 978-0-231-12970-1
$83.50
Introduction
Part I: Case Management as Policy
The development of case management
Policy tools and program strategy
Searching for distinctiveness
Part II: Case Management as Practice
The practice of case management
Key practice dimensions in diverse settings
Critical practice questions and ethical decision making
Part III: Case Management as Professional Business
The management in case management
Profiles of case managers
Preparation for case management work
Regulating case management
Part IV: Reflections
Through the looking glass